Calimatic IT Service Management

IT Service Management (ITSM)

Efficient ITSM solution at reasonable price

Why Calimatic IT Service Management?

IT Service management can be challenging and complicated. Calimatic makes managing your IT activities simple with a robust system of industry-leading capabilities at a competitive price.

Quickly and easily make incident reports, service requests, tickets, solutions, problem reports, analytics reports and change management.

High-Level Features

Explore our high level features to get the insights of Calimatic ITSM

Incidents Management

Easily mitigate and manage incidents with Calimatic’s integrated incident command system while ensuring that issues are dealt with in a swift manner.

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Create & Manage Backlog Work Items (Epics, Features, User Stories and Defects)

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PPM Planning view gives the clear visibility of the Portfolios & Programs progress - Scope, Schedule, Budget, Risks, Issues, Overall Progress, etc.

Service Request & Ticket Forms

Create and customize service request and ticket forms based on your needs. Adding fields, adjusting the layout and managing the field definitions provides the customer focused form creation.

Problems Management

Management of Problems that are a root cause of the incidents are made simple and efficient.

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Create & Manage Backlog Work Items (Epics, Features, User Stories and Defects)

No credit card required

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PPM Planning view gives the clear visibility of the Portfolios & Programs progress - Scope, Schedule, Budget, Risks, Issues, Overall Progress, etc.

Change Management

The complete Change management solution provides you rich capabilities

Solutions Management

Provides solutions in different types – Articles, Permanent & Workaround to your users. 

Solution Management

Create & Manage Backlog Work Items (Epics, Features, User Stories and Defects)

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PPM Planning view gives the clear visibility of the Portfolios & Programs progress - Scope, Schedule, Budget, Risks, Issues, Overall Progress, etc.

Customizations & Administration

Extensive customization and administration of ITSM components provides great control to meet your needs.

Workflow Management

Create & customize the ITSM business workflows to provide seamless automation 

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Create & Manage Backlog Work Items (Epics, Features, User Stories and Defects)

You will love the Calimatic IT Service Management experience

Start your free trial with no credit card details or other obligations.

Pay for what you need – Each product is priced separately per user based (Monthly or Yearly) which gives you the flexibility to start small and scale as you grow.